Privacy Policy

Privacy Policy for True Wave Media

Effective Date: January 10, 2024

1. Introduction

Welcome to True Wave Media (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, truewavemedia.org, and outlines your rights under the General Data Protection Regulation (GDPR).

By accessing or using our services, you agree to the practices described in this policy.

2. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

3. Data We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, company name, job title.
  • Technical Data: IP address, browser type and version, time zone setting, and location.
  • Usage Data: Pages visited, time spent on the website, and interactions with site features.
  • Marketing and Communications Data: Preferences for receiving marketing communications.

4. How We Collect Data

We collect personal data through the following methods:

  • Direct interactions: When you fill out contact forms, subscribe to newsletters, or communicate with us.
  • Automated technologies: Cookies, server logs, and similar technologies collect technical and usage data.
  • Third-party sources: Analytics tools like Google Analytics.

5. Purpose of Data Processing

We process your data for the following purposes:

  • Service Delivery: Providing our digital marketing, paid advertising, and website development services.
  • Communication: Responding to inquiries and providing customer support.
  • Marketing: Sending newsletters, promotional materials, and relevant updates with your consent.
  • Website Optimization: Improving the functionality, performance, and user experience of our website.
  • Legal Compliance: Fulfilling legal obligations and responding to lawful requests.

6. Legal Basis for Processing

Under the GDPR, we process personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for marketing communications.
  • Contractual Necessity: When data is required to fulfill a contract with you.
  • Legal Obligation: When processing is necessary for compliance with legal requirements.
  • Legitimate Interests: When we have a legitimate business interest that is not overridden by your privacy rights.

7. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors providing web hosting, analytics, and marketing services.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we will ensure adequate protection through mechanisms like Standard Contractual Clauses (SCCs) or Privacy Shield frameworks.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

10. Data Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption and pseudonymization.
  • Access controls and authentication protocols.
  • Regular security audits and staff training.

11. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Request limitation of data processing.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time, without affecting prior processing.

How to Exercise Your Rights:

To exercise your rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

12. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties.

14. Updates to This Privacy Policy

We reserve the right to update this policy periodically. Changes will be posted on this page with the revised effective date.

Thank you for trusting True Wave Media with your personal data.